Return to Main Index          

Boca Grande

Posted By: Rick
Date: 3/4/2005

In Response To: Gulf Coast Spas (-)

After weeks of looking at differant spas, reading forums, and surfing the net, I decided to go with the Boca. The only thing I came close to was the Vista from Hot Springs which was 4k more!. I love this tub, total price about 5k, hold 6 easy, 57 adjustable jets, waterfall (eh), 2-5 hp water pumps, air pump, a lounger you can actually lounge in, aromatherapy, 24/7 phone support (read below)and best of all no chemicals!.

OK now the fun part, I called my sales rep (distributor) on Tuesday and he delivered the next day and even put it on my back deck for me for free. So I start filling the tub at 18 degress outside temp and I run out of water. Now what do I do, I call tech support and after about a 30 secound hold time, the rep tells me to go get a small space heater and stick it in the case to keep the pumps from freezing (duh) until I get my water back. Finally i get all 480 galons of water in it so I flip the 60 amp GFCI breaker and it pops...Great, 11:30 at night, 10 degrees out, full tub, and i can't turn it on. I call tech support again, out in the dark with a flashlight and a portable phone the tech guys says I must have the neutral wire connected wrong in my box. Common problem he says. As we go over all the connections together I finally noticed that the white common that is supposed to go to the tub is connected to the neutral bar and not to the hidden (on the bottom of the breaker that you cant really see) terminal on the breaker! I switch the wire and BINGO she fires up.

Can you call Hot Springs support at 11:30 pm????

Reviews Of This Brand Of Spa

 

Below are a few things to keep in mind, and some possible ideas for your review.

  • In the "Model / YEAR" field PLEASE do NOT list the BRAND of spa. Simply list the model and year of manufacture, such as, MODEL / year.

  • Please enter a valid email address. No one but us will see it, and we may want to contact you for a "follow up".

  • Why did you decide to get a spa?

  • Does your spa live up to all expectations?

  • How long have you owned your spa?

  • What accessories/options, beyond the "basic spa" does, your spa have?

  • What do you like best?

  • Is there anything about your spa you don't like?

  • What might you change if you had to "do it all over"?

  • Is there anything you're sorry you left out?

  • Are there any features you now feel aren't necessary?

  • Have you encountered any problems, and if so, how were they resolved?

  • DO NOT POST QUESTIONS HERE (your post will be deleted). Questions should be posted to our Q & A meassage board located HERE

Remember, content is king, so don't be afraid to tell everyone everything you can think of, about your spa.


Your Name*:
E-Mail Address:
Model (not brand) / YEAR*:
Your Review:


 :smile    :smile    :smile    :smile    :smile    :smile    :smile    :smile    :smile    :smile    :smile    :smile    :smile  

 

 

          Return to Main Index          

Hot Tub and Spa Consumer Reviews 1 is moderated by Roberts Hot Tubs with WebBoard 5.12.