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Hurricane / 1997 & 2004

Posted By: Steve
Date: 9/13/2004

In Response To: Wind River Spas (_)

We purchased this tub new in '97, just thought that I would write a review as we have since moved to another home and bought the '04 model of this tub. We used the tub for three years. We wanted to take the tub with us, but the buyers of our house wanted to buy the tub with the house, so we reluctantly sold it.

Yes, it lived up to our expectations. We did have a few problems, but all were taken care of to our satifaction. First was a leak (~ a year old, may have been caused by chemical imbalance during an extended trip we took), which required that the tub had to be returned to the factory for a week for repair. Everything was taken care under warranty. The next problem was that the temp sensor somehow slipped out of position, causing the tub to get too hot. I fixed that one.

Would we do it again? Yes, and to prove it, we just did. Same make, the updated '04 version of the same model, from the same person (Rick Hallett, now the owner of Wind River Spas). The new model has updated Balboa controls, better pumps, a better ozonator, updated valves, a longer warranty, refined layout and misc. upgrades like LED lighting and waterfall.

We really like the service from Wind River, the price (and value) compared to other spas, and the sales practices of the Spa Exchange (now simply Wind River Spas after the owner of the Spa Exchange bought the Wind River factory). The deal is simply $50 down when the order is placed, with the balance due at delivery. We have heard horror stories about other brands, expecially for service as well as sales practices, so we didn't even bother to shop other brands this time. The tubs are built to order, with a three week wait for our tub.

As for features, we like vigorous massage (two two-speed 5 hp pumps through 48 jets, and one 1/15 hp continuous circulating pump) and the layout. The construction of the tub is top notch. I can't wait for ski season this year knowing what we have to come home to.

I have no problem recommending Wind River Spas to anyone and have on several occasions.

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