I've had a leak in the Spa since first installation in late September 2007. In late October I discovered that there were two rust lines approximately 6 inches long on either side of the waterfall, located in the center back of the spa. I have been trying since initial discovery of problems to receive satisfactorily warranty service on the problems and in three (3) months, Dynasty has been unable or unwilling to solve the problems. A new Spa replacement for the Lemon they sold me would have been one of the possible services they could have provided to solve this problem. I've tried email, phone calls to Tennessee,Phoenix, and many calls to the local Rep in Palm Springs/La Quinta. It seems two things are predominant in the Dynasty Venacular; 1. Customer Service does not exist. Wait long enough & he will go away with his problems.

2. There is no decision making process at Dynasty; Locally or nationally. Repeated phone calls, Rep promises of service, are all for naught since they apparently don't care or give a Dam...

3. Oh aned yes I will tell my friends, tenants, and anyone else who cares to listen.

Robert F. Hunter