? 1998

The spa worked for several years, but the aluminum handle rusted. Diamondback Spa denied it was a defective design. Later, they replaced it with a hard solid plastic one...at my cost. When asked, they again insisted the old one was not defective.

When the motor failed a few years later, after 4 phone calls, their service people were no shows. It seems they are only interested in selling spas..not servicing them.

As a consumer, based on my experience, my recommendation would be to steer clear of Diamondback Spas.

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